The Law Office of Joseph W. Sanscrainte

	Teleservices		Privacy & Data Security		General Corporate
	Mr. Sanscrainte is a nationally-recognized expert in matters involving teleservices. For any business that provides, or depends in any way upon, telemarketing in the United States, it is of critical importance to understand all state and federal obligations that apply. Mr. Sanscrainte’s many years of experience in this area enable him to efficiently address such issues as commercial registration, scripting and disclosures, contract cancellation requirements, and Do Not Call compliance. Mr. Sanscrainte is a member of the American Teleservices Association, and is a regular speaker on teleservices issues. Mr. Sanscrainte is also the Chief Editor of Contact Center Compliance's Compliance Guide.		All businesses know that they have to maintain the privacy of the personally identifiable information they collect, but the exact steps and obligations necessary to make this happen are unclear. Most importantly, no one knows what policies and procedures, if any, would act as a “safe harbor” against liability in the event of a data breach – or what such policies and procedures would cost. The result? Most companies have adopted a “wait and see” approach, with piecemeal programs implemented on an ad hoc basis. Waiting to see if you’re going to have a breach, combined with not being sure whether you’re implementing programs that give you the ability to avoid liability, is a volatile mix. Mr. Sanscrainte has worked with a range of companies – from small businesses to Fortune 100 behemoths – to help them switch from a piecemeal approach to more comprehensive, yet cost-effective, data security processes.		Larger companies have the resources to maintain internal legal departments to handle its legal issues, and/or work with large law firms on an outsourced basis. Smaller companies, on the other hand, sometimes lack the resources, or the need, for a full-time general counsel and legal department – but at the same time find that retaining outside legal services on an ad hoc basis can be time-intensive, costly, and very often results in attorneys who fail to appreciate the unique needs of the company. Mr. Sanscrainte’s experience as both general and outside counsel enables him to provide, for select clients, a “hybrid” approach for smaller companies’ legal needs. Mr. Sanscrainte can serve as a company’s outside legal coordinator, personally providing services related to contracts and employee issues (along with teleservices and data security, where appropriate), while at the same time handling coordination with additional outside counsel as appropriate based upon the task at hand.